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HOW
TO ORDER
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You may order
using Maestro/Switch, Visa, Mastercard and American Express credit/debit cards by ringing either telephone number shown below
or fax your order to the fax number. Alternatively you can use our
Secure Online Order Form to place an order, see the 'Order Online' link
at the top of the page.
Providing all items are in stock, all orders will be dispatched
within 48hrs of receipt.
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UK
POSTAGE & PACKING RATES
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TYPE
OF POSTAGE
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COST
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MINIMUM POSTAGE
& PACKING
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£2.50 (First Class)
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ORDER VALUE £22-40
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£4.00 (First Class)
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ORDER VALUE £40-100
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£8.50 (48hr
del)
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ORDER VALUE £100+
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£9.65 (24
del)
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FIGURE
ORDERS ONLY up to £100 can be sent by Royal Mail Special
Delivery. Please note that we cannot include any other items such
as buildings or books etc in this delivery bracket as the weight is
restricted to 2kg for this price.
Special Delivery service is £7.50
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OVERSEAS
POSTAGE & PACKING
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MINIMUM POSTAGE &
PACKING = £2.50
EUROPE:
ALL ORDERS
BETWEEN £10-£30 = 30% of order value
(This information is a guide only - all orders over £30 will have postage
charged at cost.)
OUTSIDE EUROPE
& WORLDWIDE:
AIRMAIL = 50% of order value
MINIMUM £2.50
ALL
OVERSEAS CUSTOMERS:
Payment by IMO, Post Office Giro or Bank Draft - ALL £ Sterling please. Visa,
Mastercard or Eurocard is acceptable. Eurocheque also accepted up to £100 with
Eurocard number on back.
NO
PERSONAL CHEQUES, PLEASE.
NB:
The overseas postage rates above
are to be used as a guide only.
For orders paid by IMO or Giro, please calculate
the postage by using the above guide and a voucher refund will be given for
overpayments on postage. Credit card customers on orders over £30 in value will
be charged postage at cost, which does result in savings on the cost of postage
for larger orders.
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POSTAGE
REDUCTIONS FOR US AND CANADA
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We are pleased to announce big reductions in Postage & Packaging prices for all customers in the US and Canada.
These reductions effectively bring P&P rates down to similar prices that we offer our customers here in the UK.
These new, lower rates are available on all orders whether via telephone, via our Secure Online Order Form or direct mail order.
The new P&P rates for US & Canada are as follows:
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Minimum postage:
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£2.50 P&P
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Order value £20 - £30 :
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£4.00 P&P
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Order value £30 - £100 :
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£8.50 P&P
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Order value over £100 :
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£9.65 P&P
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DISPATCH
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Credit card orders
or orders paid by Postal Order or Building Society cheque are dispatched
where possible within 48 hours Personal cheques need a 7 day clearance.
To save unnecessary delays we will sometimes issue vouchers for out of
stock items. Customers are requested where possible to give alternative
codes to help with out of stock items, eg: for VVV transfers show two
alternative colours within the order.
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DISCOUNTS
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Discounts on
figures only... Do not include books, rules, paints, etc. in this
discount rate.
10% on
orders £95 and over
15% on orders £185 and over
Discount rates
for overseas customers remain the same, but applies to total order value
only. DO NOT DISCOUNT POSTAGE. Do not include ready made armies as they
are already discounted. These discounts are stand-alone and cannot
be combined with ay other Special Offers, discounts, vouchers or Gift
Certificates.
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